RHE HATCO Reseller Portal > FAQs

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Authorized Reseller FAQs

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What information should I have available for the Authorization?Why is RHE Hatco instituting a Reseller Authorization Program?Is the Reseller Hub secure?How do I begin the Authorization process?What is a Resale Tax Exemption Certificate?What is the difference between a Resale Tax Exemption Certificate and a Uniform Sales & Use Exemption Certificate?What are the Authorization types?How do I obtain my Authorization Pass Code?Can I save my progress and continue my registration at a later time?How do I return to where I left off if I logged out of the Hub before completing my Authorization?What if I’ve forgotten my Password and/or Username?Why does Hatco need all this information?Does the completion of the Authorization process and submission of my application guarantee approval?How long will the Authorization application process take?Who needs to sign the Rhe Hatco, Inc. Agreement?Can I print the Agreement before I “Submit Registration?”Can we sell Hat Co products to anyone? Anywhere?Does approval include Authorization to sell Hat Co products on the Internet?Why do we need to enter all our Brick & Mortar locations?Why can’t I find the “Submit Registration” option/button?How do I revise my Password?How long until I hear back from Hatco on my Authorization request? What do I do if I am not receiving notifications or Password reset emails?How do I get more information?